Return, Refund & Cancellation Policy

Thank you for shopping with MG-Camel Pooja Products Pvt. Ltd. through Camel Pooja.com .

1. Returns & Refunds

Returns and refunds are accepted only in the following cases :

No returns or refunds will be accepted for any other reason.

This includes, but is not limited to:

Change of mind
Incorrect product selected or ordered by the customer
Customer no longer requiring the product
Personal preference
Dissatisfaction with the product
Any other reason not specifically mentioned above

2. Reporting a Damaged or Incorrect Product

Any damaged or incorrect product must be reported within 48 hours of delivery .

To report an issue, please provide your Order ID along with clear photographs of the product andpackaging. We may request additional information, photographs or an unboxing video to verify the claim.

Claims reported after 48 hours of delivery may not be accepted.

3. Resolution

If the claim is verified:

If a replacement is provided, it will be sent at no additional cost to the customer.

If we require the product to be returned, we will provide further instructions. Customers should not send any product back without prior confirmation from us.

4. Non-Returnable Situations

Returns and refunds will not be accepted for products that have been:

Returns will also not be accepted for any reason other than a verified damaged product or incorrect product received .

5. Refund Processing

Approved refunds will generally be processed to the original payment method used for the order.

The time taken for the refund to reflect in the customer's account may vary depending on the paymentgateway, bank or card issuer.

6. Order Cancellation

Orders may be cancelled only before they are dispatched .

Once an order has been dispatched, cancellation will not be possible.

If an eligible cancellation is approved before dispatch, the applicable refund will be processed to theoriginal payment method.

7. Order Modification

Once an order has been successfully placed, we do not accept requests to modify the order .

This includes changes to products, quantities, delivery address, contact details, payment method or anyother order details.

Customers are requested to carefully review their order before completing the purchase.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with theupdated date.

9. Contact Us

For return, refund or cancellation-related queries:

mail: info@camelpooja.com
Phone: +91 99942 08040

We reserve the right to update this policy from time to time. Any changes will be published on this page.

Bringing devotion closer to your doorstep with authentic pooja essentials and spiritual products. Trusted quality, seamless shopping, and blessings delivered with care.

Return, Refund & Cancellation Policy

Thank you for shopping with MG-Camel Pooja Products Pvt. Ltd. through Camel Pooja.com .

1. Returns & Refunds

Returns and refunds are accepted only in the following cases :

No returns or refunds will be accepted for any other reason.

This includes, but is not limited to:

2. Reporting a Damaged or Incorrect Product

Any damaged or incorrect product must be reported within 48 hours of delivery .

To report an issue, please provide your Order ID along with clear photographs of the product andpackaging. We may request additional information, photographs or an unboxing video to verify the claim.

Claims reported after 48 hours of delivery may not be accepted.

3. Resolution

If the claim is verified:

If a replacement is provided, it will be sent at no additional cost to the customer.

If we require the product to be returned, we will provide further instructions. Customers should not send any product back without prior confirmation from us.

4. Non-Returnable Situations

Returns and refunds will not be accepted for products that have been:

Returns will also not be accepted for any reason other than a verified damaged product or incorrect product received .

5. Refund Processing

Approved refunds will generally be processed to the original payment method used for the order.

The time taken for the refund to reflect in the customer's account may vary depending on the paymentgateway, bank or card issuer.

6. Order Cancellation

Orders may be cancelled only before they are dispatched .

Once an order has been dispatched, cancellation will not be possible.

If an eligible cancellation is approved before dispatch, the applicable refund will be processed to theoriginal payment method.

7. Order Modification

Once an order has been successfully placed, we do not accept requests to modify the order .

This includes changes to products, quantities, delivery address, contact details, payment method or anyother order details.

Customers are requested to carefully review their order before completing the purchase.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with theupdated date.

9. Contact Us

For return, refund or cancellation-related queries:

mail: info@camelpooja.com
Phone: +91 99942 08040

We reserve the right to update this policy from time to time. Any changes will be published on this page.

Products

Contact Us

Our Policies

Payment Method

Delivery Patner

Return, Refund & Cancellation Policy

Thank you for shopping with MG-Camel Pooja Products Pvt. Ltd. through Camel Pooja.com .

1. Returns & Refunds

Returns and refunds are accepted only in the following cases :

No returns or refunds will be accepted for any other reason.

This includes, but is not limited to:

2. Reporting a Damaged or Incorrect Product

Any damaged or incorrect product must be reported within 48 hours of delivery .

To report an issue, please provide your Order ID along with clear photographs of the product andpackaging. We may request additional information, photographs or an unboxing video to verify the claim.

Claims reported after 48 hours of delivery may not be accepted.

3. Resolution

If the claim is verified:

If a replacement is provided, it will be sent at no additional cost to the customer.

If we require the product to be returned, we will provide further instructions. Customers should not send any product back without prior confirmation from us.

4. Non-Returnable Situations

Returns and refunds will not be accepted for products that have been:

Returns will also not be accepted for any reason other than a verified damaged product or incorrect product received .

5. Refund Processing

Approved refunds will generally be processed to the original payment method used for the order.

The time taken for the refund to reflect in the customer's account may vary depending on the paymentgateway, bank or card issuer.

6. Order Cancellation

Orders may be cancelled only before they are dispatched .

Once an order has been dispatched, cancellation will not be possible.

If an eligible cancellation is approved before dispatch, the applicable refund will be processed to theoriginal payment method.

7. Order Modification

Once an order has been successfully placed, we do not accept requests to modify the order .

This includes changes to products, quantities, delivery address, contact details, payment method or anyother order details.

Customers are requested to carefully review their order before completing the purchase.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with theupdated date.

9. Contact Us

For return, refund or cancellation-related queries:

mail: info@camelpooja.com Phone: +91 99942 08040

We reserve the right to update this policy from time to time. Any changes will be published on this page.

Products

Contact Us

Our Policies

Payment Method

Delivery Patner

mail: info@camelpooja.com
Phone: +91 99942 08040